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An advantage of projective techniques is that:


A) it is the least expensive method of data collection.
B) it can identify important motives underlying consumer choices.
C) it can minimize the need for trained and experienced interviewers.
D) it is the most easy to administer of all research techniques.

E) A) and C)
F) C) and D)

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One advantage of internet surveys is:


A)  that they are accurate and free from respondents' self-selection bias.
B)  that responses do not need to be checked for duplication.
C)  the ease of generating sample frames.
D) that real-time data processing is possible.

E) None of the above
F) B) and D)

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Starks Inc.,a fast food chain in Los Angeles,is planning to open a joint in Mexico City.Prior to opening the joint,they have decided to conduct market research to assess and understand the market.The process will involve recruiting representatives in the city who will ask consumers a set of structured questions in person.Which of the following research methods is Starks Inc.using?


A)  Experimental research
B)  Archival research
C)  Survey research
D)  Observational research

E) B) and C)
F) None of the above

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"Whims and Fancies" recently released a line of their home linen products at ten select retail stores in the state.The marketing team aims to sell the products on this small-scale basis to estimate consumer acceptance before releasing them across all stores where their products are sold.This approach to marketing a product is called _____.


A) internal marketing
B) test marketing
C) digital marketing
D) social marketing

E) A) and D)
F) B) and D)

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 A marketing research study using a ______ involves discussions among a small number of consumers led by an interviewer and is designed to generate insights and ideas about products and brands.


A)  survey
B)  long interview
C)  projective technique
D)  focus group

E) A) and B)
F) A) and C)

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Which of the following is a drawback of projective techniques as a tool to collect data in marketing research?


A) It is not useful for word association tests.
B) It does not require trained interviewers.
C) It has a high cost per interview that is conducted as a part of the study.
D) It is unable to recognize important motives operating within consumers.

E) A) and B)
F) A) and D)

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During which stage of the research process does a market researcher decide whether primary or secondary data are needed for the research process?


A) Processing of research data
B) Plan of the research
C) Preparation of research report
D) Performance of the research

E) All of the above
F) A) and D)

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An advantage of mail surveys is the ease it provides in the area of _____.


A) administration of the survey to respondents
B) estimation of non-response biases in the survey
C) representation of all kinds of segments in the survey
D) collection of financial data for the survey

E) A) and D)
F) All of the above

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 What is the closest observation one can make about the statement: "Marketing research can examine the effects of a change in any element of the marketing mix on customer perception and behavior?" 


A)  Final decisions about marketing strategies should be made by marketing research.
B)  Marketing research can predict with accuracy the impact of a strategy prior to its implementation.
C)  Marketing research cannot decrease the risks associated with managing marketing strategies.
D)  Marketing research can investigate the effects of various marketing strategies after they have been implemented.

E) B) and C)
F) All of the above

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 Which of the following steps in the research process determines why a particular research study is undertaken?


A)  Plan of the research
B)  Processing of research data
C)  Purpose of the research
D)  Preparation of research report

E) A) and B)
F) C) and D)

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Which of the following is a benefit of observation as a method of data collection?


A) It is accurate in measuring covert behavior.
B) It can be used in studies of cross-cultural differences.
C) It can assess opinions of attitudes causing behaviors.
D) It can provide clear evidence of causal relationships.

E) None of the above
F) All of the above

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 Which of the following best describes primary data? 


A)  Data collected specifically for the research problem under investigation
B)  Data that has previously been collected for other purposes but can be used for the problem at hand
C)  Data collected through business and industry publications
D)  Data collected through government reports or syndicated data providers

E) A) and B)
F) A) and C)

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 Which of the following is a disadvantage of personal (in-depth) interviews? 


A)  Lesser depth of response than telephone interviews
B)  Higher tendency to transmit biasing cues
C)  Lesser generation of ideas compared to group methods
D)  Lesser amount of usable data for research

E) All of the above
F) B) and C)

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 Which of the following statements about marketing research is true? 


A)  The most carefully executed research will always be error free.
B)  Marketing research is an aid to decision making.
C)  Marketing research is a substitute for decision making.
D)  Marketing research forecasts consumer behavior and marketing trends with a great degree of certainty.

E) None of the above
F) C) and D)

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Which of the following steps of the research process involves locating data or preparing observational forms or questionnaires,if the research involves collecting primary data?


A) Performance of the research
B) Processing of the research
C) Planning of the research
D) Preparation of research report

E) A) and C)
F) A) and D)

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If a market researcher is analyzing the current situation involving the problem to be researched,he is most likely to be working on the _____ stage.


A) performance of the research
B) purpose of the research
C) preparation of research report
D) processing of research data

E) B) and D)
F) B) and C)

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 The major goal of _____ is to measure new product sales on a limited basis where competitive retaliation and other factors are allowed to operate freely. 


A)  observational research
B)  test marketing
C)  mathematical modeling
D)  data mining

E) A) and C)
F) B) and D)

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 Qualitative research typically involves _____. 


A)  conducting face-to-face interviews
B)  developing equations to model relationships among variables through econometric and statistical techniques
C)  manipulating one variable and examining its impact on other variables
D)  using secondary data such as scanner data collected and stored in computer files

E) B) and C)
F) B) and D)

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 Warner Implants,a pioneer in the industry for medical implants,was voted as one of the fifty most influential companies of the century in 1999.The following year,Warner Implants completed 50 years and on that occasion,the company launched a revolutionary cardiac implant.As a part of its promotional strategy,the marketing team at Warner Implants undertook extensive interviews with a few long-term customers individually.The interviews aimed at understanding the meaning their implants brought to the lives of their consumers.This scenario illustrates the use of _____ as a mode of research.


A)  observation
B)  mathematical modeling
C)  experiments
D)  long interviews

E) B) and C)
F) A) and D)

Correct Answer

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Which of the following marketing research methods allows respondents to answer surveys at their convenience and facilitates evaluation of visual stimuli?


A)  Telephone surveys
B)  Internet surveys
C)  Focus groups
D)  Mall intercepts

E) B) and C)
F) A) and B)

Correct Answer

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