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four major types of limited-service merchant wholesalers are cash and carry wholesalers,drop shippers,truck jobbers,and __________.


A) display vendors
B) rack jobbers
C) point of purchase wholesalers
D) transport vendors
E) container transport vendors

F) B) and D)
G) B) and C)

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Often new models or styles force the price of existing models to be __________.


A) marked up
B) off-priced
C) value-subtracted
D) maintained
E) marked down

F) A) and B)
G) A) and C)

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unique broker that acts in many ways like a manufacturer's agent is a food broker,representing buyers and sellers in the grocery industry.Food brokers differ from conventional brokers because they act on behalf of producers on a permanent basis and


A) receive a commission for their services.
B) are paid a flat fee for each time the shelves are stocked.
C) are paid by both the buyer and seller separately depending upon the size of the order.
D) are paid a commission by the buyer and a bonus by the seller.
E) are paid a flat fee by both the buyer and seller, but receive a bonus based upon the percentage of increased sales by quarter.

F) B) and D)
G) A) and B)

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Loblaws,a Canadian supermarket,features fruits and vegetables piled high on tables that have umbrellas.The idea behind this arrangement was to give Loblaws "a market feel." In terms of the retailing mix,this tactic is related to __________.


A) pricing
B) goods and services factor
C) communication
D) merchandise
E) location

F) B) and D)
G) C) and D)

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Direct selling,sometimes called _________,involves direct sales of goods and services to consumers through personal interactions and demonstrations in their home or office.


A) interface marketing
B) flex-marketing
C) interactive selling
D) responsive selling
E) door-to-door retailing

F) B) and D)
G) C) and E)

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value added dimension of the retail positioning matrix includes elements such as location,prestige,and __________.


A) level of service
B) market share
C) price
D) number of employees
E) product reliability

F) A) and E)
G) D) and E)

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three commonly used terms to describe levels of service are


A) self-service, limited-service, and full-service.
B) self-service, sales-service, and customer-service
C) self-service, automated service, and online-service.
D) limited-service, full-service, and automated-service.
E) wholesaler-service, retailer-service, and customer-service.

F) All of the above
G) C) and E)

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Explain the difference between breadth of line and depth of line.Be sure to include the definition of scrambled merchandising in your explanation.

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Breadth of line means the store carries ...

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regional bakery makes organic breads and muffins.It feels the choice of distribution channel is critical to the product's success,especially since it wants to have the product distributed nationally.However,it will take some time before sales take off,and the bakery wants to make sure the marketing program is consistent everywhere.It should use


A) a manufacturer's agent to sell to truck jobbers who in turn will deal with retailers.
B) its own salesforce to sell directly to retailers.
C) the services of a selling agent to sell to general merchandise wholesalers who will sell to retailers.
D) a dual distribution system composed of both direct and indirect wholesalers.
E) a rack jobber who will sell to a merchant wholesaler and who will in turn sell to retailers.

F) A) and C)
G) A) and E)

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__________carries 4,000 to 8,000 items and usually stocks just one brand of appliance or food product.


A) warehouse club
B) single-price retailer
C) extreme value retailer
D) hypermarket
E) supercenter

F) A) and B)
G) C) and E)

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fast food retailers,including McDonald's and Burger King,have followed a predictable pattern of how new forms of retail outlets enter the marketplace.McDonald's has evolved from a relatively simple restaurant with low margins,low prices,limited product offerings,and low institutional status to a worldwide chain with higher margins,high status,and a diverse menu of products.This evolution of McDonald's restaurants is consistent with the


A) slow to fast food restaurant evolutionary cycle.
B) revolution of retailing.
C) retail life cycle.
D) fast food retail sequence.
E) wheel of retailing.

F) A) and E)
G) A) and B)

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Neighborhood grocers that ban together with several other independent grocers who all agree to buy their goods directly from food manufacturers are a form of


A) retailer-sponsored cooperative.
B) consortium system.
C) administrative system.
D) conglomerate system.
E) collaborate chain.

F) C) and E)
G) B) and E)

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Explain how the wheel of retailing works.

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The wheel of retailing describes how new...

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Merchant wholesalers are independently owned firms that __________ the merchandise they handle.


A) take title to
B) broker
C) act as agents for
D) break bulk and repackage
E) do not deliver

F) None of the above
G) A) and D)

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Competition for the same or similar type of product or service between very dissimilar types of retail outlets that results from a scrambled merchandising policy is referred to as __________.


A) mixed merchandising
B) intertype competition
C) scrambled merchandising
D) multi-service merchandising
E) dual distribution

F) D) and E)
G) B) and C)

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Which type of wholesaler carries a broad assortment of merchandise and performs all channel functions?


A) drop shipper
B) limited-line wholesaler
C) specialty merchandise wholesaler
D) rack jobber
E) general merchandise wholesaler

F) B) and E)
G) B) and C)

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Boston Pizza wants to determine how effective their retail format is compared to other pizza establishments in the local area.The calculation for this indicator is arrived at by determining the __________ for its store and comparing it against the same indicator for all of the other local pizza outlets.


A) gross margin
B) same-store sales growth
C) sales per square foot
D) net profit
E) net present value

F) B) and D)
G) A) and B)

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Explain the relationship between a franchisee and a franchisor.

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In a franchise system,an individual or f...

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difference between the final selling price and the retailer's cost is referred to as a(n) __________.


A) original markup
B) maintained markup
C) markdown
D) differential markup
E) discounted price

F) B) and E)
G) C) and E)

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response to the changes in the United States,many direct sellers are implementing a __________ strategy by expanding into other countries with their current product lines.


A) market development
B) market penetration
C) accelerated development
D) product development
E) diversification

F) B) and C)
G) B) and D)

Correct Answer

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